CIO Healthcare Summit | Sept. 14, 2021 | The Westin New York Grand Central Hotel - New York, NY, USA

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Keynote Presentation

Visionary speaker presents to entire audience on key issues, challenges and business opportunities

Keynote Presentations give attending delegates the opportunity to hear from leading voices in the industry. These presentations feature relevant topics and issues aligned with the speaker's experience and expertise, selected by the speaker in concert with the summit's Content Committee." title="Keynote Presentations give attending delegates the opportunity to hear from leading voices in the industry. These presentations feature relevant topics and issues aligned with the speaker's experience and expertise, selected by the speaker in concert with the summit's Content Committee.

Executive Visions

Panel moderated by Master of Ceremonies and headed by four executives discussing critical business topics

Executive Visions sessions are panel discussions that enable in-depth exchanges on critical business topics. Led by a moderator, these sessions encourage attending executives to address industry challenges and gain insight through interaction with expert panel members." title="Executive Visions sessions are panel discussions that enable in-depth exchanges on critical business topics. Led by a moderator, these sessions encourage attending executives to address industry challenges and gain insight through interaction with expert panel members.

Thought Leadership

Solution provider-led session giving high-level overview of opportunities

Led by an executive from the vendor community, Thought Leadership sessions provide comprehensive overviews of current business concerns, offering strategies and solutions for success. This is a unique opportunity to access the perspective of a leading member of the vendor community." title="Led by an executive from the vendor community, Thought Leadership sessions provide comprehensive overviews of current business concerns, offering strategies and solutions for success. This is a unique opportunity to access the perspective of a leading member of the vendor community.

Think Tank

End user-led session in boardroom style, focusing on best practices

Think Tanks are interactive sessions that place delegates in lively discussion and debate. Sessions admit only 15-20 participants at a time to ensure an intimate environment in which delegates can engage each other and have their voices heard." title="Think Tanks are interactive sessions that place delegates in lively discussion and debate. Sessions admit only 15-20 participants at a time to ensure an intimate environment in which delegates can engage each other and have their voices heard.

Roundtable

Interactive session led by a moderator, focused on industry issue

Led by an industry analyst, expert or a member of the vendor community, Roundtables are open-forum sessions with strategic guidance. Attending delegates gather to collaborate on common issues and challenges within a format that allows them to get things done." title="Led by an industry analyst, expert or a member of the vendor community, Roundtables are open-forum sessions with strategic guidance. Attending delegates gather to collaborate on common issues and challenges within a format that allows them to get things done.

Case Study

Overview of recent project successes and failures

Case Studies allow attending executives to hear compelling stories about implementations and projects, emphasizing best practices and lessons learned. Presentations are immediately followed by Q&A sessions." title="Case Studies allow attending executives to hear compelling stories about implementations and projects, emphasizing best practices and lessons learned. Presentations are immediately followed by Q&A sessions.

Focus Group

Discussion of business drivers within a particular industry area

Focus Groups allow executives to discuss business drivers within particular industry areas. These sessions allow attendees to isolate specific issues and work through them. Presentations last 15-20 minutes and are followed by Q&A sessions." title="Focus Groups allow executives to discuss business drivers within particular industry areas. These sessions allow attendees to isolate specific issues and work through them. Presentations last 15-20 minutes and are followed by Q&A sessions.

Analyst Q&A Session

Moderator-led coverage of the latest industry research

Q&A sessions cover the latest industry research, allowing attendees to gain insight on topics of interest through questions directed to a leading industry analyst." title="Q&A sessions cover the latest industry research, allowing attendees to gain insight on topics of interest through questions directed to a leading industry analyst.

Vendor Showcase

Several brief, pointed overviews of the newest solutions and services

Taking the form of three 10-minute elevator pitches by attending vendors, these sessions provide a concise and pointed overview of the latest solutions and services aligned with attendee needs and preferences." title="Taking the form of three 10-minute elevator pitches by attending vendors, these sessions provide a concise and pointed overview of the latest solutions and services aligned with attendee needs and preferences.

Executive Exchange

Pre-determined, one-on-one interaction revolving around solutions of interest

Executive Exchanges offer one-on-one interaction between executives and vendors. This is an opportunity for both parties to make key business contacts, ask direct questions and get the answers they need. Session content is prearranged and based on mutual interest." title="Executive Exchanges offer one-on-one interaction between executives and vendors. This is an opportunity for both parties to make key business contacts, ask direct questions and get the answers they need. Session content is prearranged and based on mutual interest.

Open Forum Luncheon

Informal discussions on pre-determined topics

Led by a moderator, Open Forum Luncheons offer attendees informal, yet focused discussions on current industry topics and trends over lunch." title="Led by a moderator, Open Forum Luncheons offer attendees informal, yet focused discussions on current industry topics and trends over lunch.

Networking Session

Unique activities at once relaxing, enjoyable and productive

Networking opportunities take various unique forms, merging enjoyable and relaxing activities with an environment conducive to in-depth conversation. These gatherings allow attendees to wind down between sessions and one-on-one meetings, while still furthering discussions and being productive." title="Networking opportunities take various unique forms, merging enjoyable and relaxing activities with an environment conducive to in-depth conversation. These gatherings allow attendees to wind down between sessions and one-on-one meetings, while still furthering discussions and being productive.

 

Tuesday, September 14, 2021 - CIO Healthcare Summit

8:30 am - 9:00 am

Registration & Networking Breakfast Sponsored by Dell

Enabling Value Based Care
Delivering on the promise of value-based care is driving change in the Health Care ecosystem today. To digitally transform, a plan should be strategic. There are different approaches depending on your organization's priorities. To achieve expected business outcomes for successful digital transformation efforts, a plan must be more than a technology selection. Its more than just re-platforming legacy models and their existing enterprise architectures. Many health delivery organizations (HDO) of all sizes are examining the cost and complexities of their enterprise architectures (EA) and assessing how their respective technologies best partner and support the strategic initiatives. The current pandemic has underscored the importance to reconfigure for a hybrid cloud future. 

Join Boomi, the leading enterprise infrastructure as a service (iPaaS) platform, as we discuss the innovative cloud initiatives and strategies geared for delivering on the promise of value based care. 

 Key takeaways: 

  •  How persona driven architecture can reduce operational burden 
  •  How to approach the API driven healthcare landscape 
  •  How to extend and modernize existing legacy service architectures 
  •  How iPaaS can enable agility within an organization 
  •  How to address increasing complexity in a rapidly changing market

Sponsored by:

Dell View details

 
 
 

9:00 am - 9:15 am

Welcome Address

 

9:15 am - 9:40 am

Thought Leadership

2022 Focus: CIOs and CISOs as Transformation Leaders

Successful IT and security leaders in the new world focus on the people, but why didn't they always? Leaders have to become the trusted advisor to the wider executive. It's important for IT and security executives to be associated with transformation and collaboration as much as they are with the tin, the wires and the power point projector. 

 In this session we'll look at: 

  • IT and security executives place on the board
  •  How to build the team as a transformation team
  • Leadership should be fluent in new technology leaders, why? 
  • What do you need to lead a digital transformation team

 

9:45 am - 10:10 am

Think Tank

Global IAM Customer Story

Can you provide a list of everyone in your organization and what they have access to? How are you bringing together all of your authoritative sources today? From employees to consultants and even robots, the challenges facing leaders in IAM continue to mount and the pressures are higher than ever before. Robert Mazzocchi, former Vice President of Identity and Access Management at AIG takes us through how leveraging a risk-based approach can help pave your path to more effective and efficient IAM.


Presented by:

Robert Mazzocchi, Vice President & CISO IT Security, AIG

 
 

10:15 am - 10:25 am

Networking Session

AM Break
 

10:30 am - 10:55 am

Executive Exchange

 

Think Tank

Information Security within the Healthcare Industry
Why security is such a critical part of healthcare, where does security work stand relative to HIPAA and what do we need to do to stand up and run an effective security program to protect patient information, help run uninterrupted business operations and transform security spend into business driver.

Presented by:

Afzal Khan, Global Chief Information Security Officer, OPKO Health

 
 

11:00 am - 11:25 am

Executive Exchange

 

Think Tank

Addressing the Technology Skills Gap: Reskilling and Upskilling
The advent of SaaS products has provided opportunity for companies to house small IT departments and still provide a wide array of services and support. At Phathom, our current IT department consists of 1 person, the Head of IT, to support a growing late clinical-stage biopharmaceutical company. Most software, hardware, and other IT functions are handled by outsourced functions. Elisabeth will discuss how to arrange SaaS and Managed IT providers to handle most technology needs. 

 Key Takeaways: 

 Understand practices for: 
  •  The structure of the IT department for outsourced services 
  •  The communication processes for providers/company 
  • Measuring customer satisfaction (company employees)

Presented by:

Elisabeth Schwartz, Head Of Information Technology, Phathom Pharmaceuticals Inc

 
 

11:30 am - 11:55 am

Executive Exchange

 

Fireside Chat

Creating a Culture of Cybersecurity Awareness

85% of the 5,000+ breaches included in the 2021 Verizon Data Breach Investigations Report involved a human element. We regularly make great investments in security tooling and technology, yet our employees are still clicking on phishing links and using weak passwords. Bringing the human aspects of cybersecurity to the top of the agenda is long overdue. This fireside will discuss new and existing means to build a mature Human Risk Management program. It's time to flip the script; turn your 'weakest link' into your strongest control. 

 Takeaways from the discussion: 

  • How to identify your Human Risks. 
  • Tailor your cybersecurity training and awareness; one size does not fit all. 
  • Everyone is hackable.

Presented by:

Sean Kearney, Chief Information Security Officer, Natixis

 
 

12:00 pm - 12:25 pm

Executive Exchange

 

Executive Boardroom

Accelerating Service Excellence in the Pandemic

New Digital-First Customer Support Imperatives from COVID-19


Sponsored by:

Freshworks View details

 
 

Presented by:

Raghav Viswanathan, Staff Product Manager, Freshworks

 
 

12:30 pm - 12:55 pm

Think Tank

Pushing Cyber Resilience in 2021 and Beyond

As we ready ourselves to move  forward from an office and IT Security model that required a remote workforce, remote access for employees and vendors and increased availability of PII and PHI outside of the typical '4 walls' of a secured enterprise, we now must create a cyber model for the road ahead.  In this session you will learn of the top cyber threats that have been prevalent in the 2021, the challenges you will face in securing a 'digitally transformed' landscape, and the way we can prioritize and remediate the top risks facing our organizations

Presented by:

Tim Swope, Chief Information Security Officer, Catholic Health Services of Long Island View details

 
 
 

1:00 pm - 1:55 pm

Share:

Networking Luncheon & Keynote Presentation

Modernizing the delivery of healthcare with Chrome Enterprise

Cloud-powering practitioners and healthcare staff on the frontlines with cloud-native solutions frees up more of their time for patient care. Chrome OS provides fast access to information for practitioners, a better patient experience, and devices that are easy to manage and deploy. Learn more about how Chrome Enterprise can help you modernize the delivery of healthcare while integrating with your existing infrastructure.

Sponsored by:

Google View details

 
 

Presented by:

Mike Puzen, Head of GTM, Google

 
 

2:00 pm - 2:25 pm

Executive Exchange

 

Think Tank

Great IT Can Cost Less!

Marty Howard has had 2 careers, one with Big 4 firms where he focused on M&A work and was in over 800 companies. His other has been as a transformation CIO, largely in healthcare organizations. 

 His talk will focus on how the best IT departments- those that drive growth and performance improvements, cost far less than their competitors. He'll discuss how this is done, why it is rare, and keys to success. And, Marty encourages and appreciates discussion and debate.

Presented by:

Marty Howard, Chief Information Officer, ACM Global Laboratories LLC

 
 

2:30 pm - 2:55 pm

Executive Exchange

 

Executive Boardroom

Trusting Artificial Intelligence in Healthcare: An Introduction to Machine Learning Operations (MLOps)

Advances in AI have provided transformational value across all industries within the last decade. With more models now being built than ever to power mission critical business systems, how do we make sure that our models are working properly, especially in high-stake use cases? Further, in an ever changing world, how do we trust that our models are constantly adapting, and providing us with the right decisions? 

MLOps is a rapidly emerging practice that seeks to address the above questions. This talk will provide an introduction to the key considerations required to manage your model's life-cycle once it has been deployed, as well as best practices for governance and model monitoring.

Sponsored by:

Datarobot View details

 
 

Presented by:

Harsh Patel, Data Scientist, Datarobot

 
 

3:00 pm - 3:25 pm

Executive Exchange

 

Think Tank

Customer Experience - Enriched By Technology
The concept of customer experience has been evolving over the years. At a time when clients have more choices and the ability to turn to a rival, combined with increased costs for companies to win new clients, companies have begun paying much more attention to keep existing customers happy. Technology is playing an increasing role in creating positive experiences and thereby not only keeping customers happy, but also to turn them into promoters of your brand.

Presented by:

Sanjeev Sinha, Chief Information Officer (Global) & Chief Digital Officer, STARTEK

 
 

3:30 pm - 3:55 pm

Executive Exchange

 

Think Tank

Delivering Value During Uncertainty

The global pandemic has exacerbated the need of organisations to transform fast and become more resilient. In response, CIOs must quickly and continuously revisit their plans and investments. In such demanding circumstances, how can they ensure that business and IT are able to collaborate and deliver successful projects in a short time? This session looks at how you can bring together fragmented workflows and improve operational efficiency, while injecting security at every step of the development cycle.

Presented by:

Matt Runyan, Chief Information Officer, Mount Sinai South Nassau

 
 

4:00 pm - 4:25 pm

Executive Exchange

 

Think Tank

Pandemic of a Different Variety: Cybercrime
The global shift to working from home due to the COVID-19 pandemic has caused cybercrimes to increase at a torrid pace. In 2020, cybercrime complaints grew by 69% and 2021 is even worse. At this rate, cybercrime is expected to become the third greatest economy in the world. Availability of Cybercrime-as-a-Service from sophisticated hacker groups is enabling this rapid spread of cybercrime. Cyber pandemic is causing severe business interruptions along with financial loss, reputational damage, and legal actions, even impacts on general population. Companies across the world need to revisit their cybersecurity strategy and have a response plan ready.

Presented by:

Amit Basu, Vice President, Chief Information Officer & Chief Information Security Officer, International Seaways

 
 

4:30 pm - 4:40 pm

Closing Remarks

 

4:45 pm - 6:00 pm

Summit Happy Hour