CIO Healthcare Summit | July 17, 2019 | New York, NY, USA

↓ Agenda Key

Keynote Presentation

Visionary speaker presents to entire audience on key issues, challenges and business opportunities

Keynote Presentations give attending delegates the opportunity to hear from leading voices in the industry. These presentations feature relevant topics and issues aligned with the speaker's experience and expertise, selected by the speaker in concert with the summit's Content Committee." title="Keynote Presentations give attending delegates the opportunity to hear from leading voices in the industry. These presentations feature relevant topics and issues aligned with the speaker's experience and expertise, selected by the speaker in concert with the summit's Content Committee.

Executive Visions

Panel moderated by Master of Ceremonies and headed by four executives discussing critical business topics

Executive Visions sessions are panel discussions that enable in-depth exchanges on critical business topics. Led by a moderator, these sessions encourage attending executives to address industry challenges and gain insight through interaction with expert panel members." title="Executive Visions sessions are panel discussions that enable in-depth exchanges on critical business topics. Led by a moderator, these sessions encourage attending executives to address industry challenges and gain insight through interaction with expert panel members.

Thought Leadership

Solution provider-led session giving high-level overview of opportunities

Led by an executive from the vendor community, Thought Leadership sessions provide comprehensive overviews of current business concerns, offering strategies and solutions for success. This is a unique opportunity to access the perspective of a leading member of the vendor community." title="Led by an executive from the vendor community, Thought Leadership sessions provide comprehensive overviews of current business concerns, offering strategies and solutions for success. This is a unique opportunity to access the perspective of a leading member of the vendor community.

Think Tank

End user-led session in boardroom style, focusing on best practices

Think Tanks are interactive sessions that place delegates in lively discussion and debate. Sessions admit only 15-20 participants at a time to ensure an intimate environment in which delegates can engage each other and have their voices heard." title="Think Tanks are interactive sessions that place delegates in lively discussion and debate. Sessions admit only 15-20 participants at a time to ensure an intimate environment in which delegates can engage each other and have their voices heard.

Roundtable

Interactive session led by a moderator, focused on industry issue

Led by an industry analyst, expert or a member of the vendor community, Roundtables are open-forum sessions with strategic guidance. Attending delegates gather to collaborate on common issues and challenges within a format that allows them to get things done." title="Led by an industry analyst, expert or a member of the vendor community, Roundtables are open-forum sessions with strategic guidance. Attending delegates gather to collaborate on common issues and challenges within a format that allows them to get things done.

Case Study

Overview of recent project successes and failures

Case Studies allow attending executives to hear compelling stories about implementations and projects, emphasizing best practices and lessons learned. Presentations are immediately followed by Q&A sessions." title="Case Studies allow attending executives to hear compelling stories about implementations and projects, emphasizing best practices and lessons learned. Presentations are immediately followed by Q&A sessions.

Focus Group

Discussion of business drivers within a particular industry area

Focus Groups allow executives to discuss business drivers within particular industry areas. These sessions allow attendees to isolate specific issues and work through them. Presentations last 15-20 minutes and are followed by Q&A sessions." title="Focus Groups allow executives to discuss business drivers within particular industry areas. These sessions allow attendees to isolate specific issues and work through them. Presentations last 15-20 minutes and are followed by Q&A sessions.

Analyst Q&A Session

Moderator-led coverage of the latest industry research

Q&A sessions cover the latest industry research, allowing attendees to gain insight on topics of interest through questions directed to a leading industry analyst." title="Q&A sessions cover the latest industry research, allowing attendees to gain insight on topics of interest through questions directed to a leading industry analyst.

Vendor Showcase

Several brief, pointed overviews of the newest solutions and services

Taking the form of three 10-minute elevator pitches by attending vendors, these sessions provide a concise and pointed overview of the latest solutions and services aligned with attendee needs and preferences." title="Taking the form of three 10-minute elevator pitches by attending vendors, these sessions provide a concise and pointed overview of the latest solutions and services aligned with attendee needs and preferences.

Executive Exchange

Pre-determined, one-on-one interaction revolving around solutions of interest

Executive Exchanges offer one-on-one interaction between executives and vendors. This is an opportunity for both parties to make key business contacts, ask direct questions and get the answers they need. Session content is prearranged and based on mutual interest." title="Executive Exchanges offer one-on-one interaction between executives and vendors. This is an opportunity for both parties to make key business contacts, ask direct questions and get the answers they need. Session content is prearranged and based on mutual interest.

Open Forum Luncheon

Informal discussions on pre-determined topics

Led by a moderator, Open Forum Luncheons offer attendees informal, yet focused discussions on current industry topics and trends over lunch." title="Led by a moderator, Open Forum Luncheons offer attendees informal, yet focused discussions on current industry topics and trends over lunch.

Networking Session

Unique activities at once relaxing, enjoyable and productive

Networking opportunities take various unique forms, merging enjoyable and relaxing activities with an environment conducive to in-depth conversation. These gatherings allow attendees to wind down between sessions and one-on-one meetings, while still furthering discussions and being productive." title="Networking opportunities take various unique forms, merging enjoyable and relaxing activities with an environment conducive to in-depth conversation. These gatherings allow attendees to wind down between sessions and one-on-one meetings, while still furthering discussions and being productive.

 

Wednesday, July 17, 2019 - CIO Healthcare Summit

8:00 am - 8:45 am

Registration & Networking Breakfast

 

8:45 am - 8:55 am

Welcome Address & Opening Remarks

 

8:55 am - 9:25 am

Keynote Presentation

Digital Medicine and Digital Exhaust

Digital medicine is now medicine and every health system is in the digital business. AI and telemedicine are creating greater efficiencies for patients and the data generated creates opportunities and carries risk.

Presented by:

Daniel Barchi, SVP/CIO, New York Presbyterian Hospital View details

 
 
 

9:30 am - 10:00 am

Keynote Presentation

Enhancing Patient Experience & Engagement with IT

Today, there is a greater focus on the patient's experience and engagement than ever before. The patient's experience ranges from their own healthcare plans, interacting with doctors, nurses and staff in hospitals, physician practices and other healthcare facilities. Looking ahead, healthcare organizations will look to innovative IT platforms such as portals, apps, and remote patient monitoring to conveniently engage with their patients.

Takeaways:

  1. Cover the latest innovations in healthcare technology 
  2. Discuss the future of these technologies and how they will implement with the healthcare industry 
  3. Discover how other industries are affecting IT healthcare


Presented by:

Hussein Syed, CISO, RWJBarnabas

 
 

10:05 am - 10:30 am

Executive Exchange

 

Think Tank

Innovations in IT for Memory Care

Providing personal, dignifying care to aging patients is the goal for elderly care taking. To achieve this, therapies such as Reminiscence and Montessori methods have innovated this field. Today healthcare specialist are using technologies that are focused on music therapy, virtual reality and digital engagement therapy. This session will explore how memory care taking is using technology to personalize care experiences and support the patients caregivers.

Takeaways:

  1. Cover the latest innovations in healthcare technology
  2. Discuss the future of these technologies and how they will implement with the healthcare industry 
  3. Discover how other industries are affecting IT healthcare

Share:

Think Tank

How Augmented Analytics Will Help Your Organization

Augmented Analytics focus on specific areas of augmented intelligence, using machine learning to enhance how data and analytics are presented and shared. As the capabilities of this technology advance rapidly, it is pivotal to understand these advancements. 

Takeaways:

  1. Learn more about Augmented Analytics' role as a key feature of data preparation and management, process management, process mining and data science platforms
  2. How to optimize the decisions and actions of all entire team, not just those of analysts and data scientists
  3. Using Augmented Analytics to automate the process of data preparation, insight generation and insight visualization

Presented by:

Kimberly Noel, Deputy Chief Medical Information Officer & Telehealth Director, Stony Brook Medicine View details

 
 

Jordan Tannenbaum, VP/CIO/CMIO, Saint Peters University Health System

 
 

10:30 am - 10:40 am

Morning Networking Coffee Break

 

10:45 am - 11:10 am

Executive Exchange

 

Thought Leadership

Designing the Digital Workplace

Employees are consumers of digital technologies such as IoT, AR and VR. The plethora of mobile devices has enabled them to work where they want and when they want which has raised the bar on employee expectations for tools and capabilities from their employers. In order for companies to retain the best and get the most out of their employees, it is vital to design and continually update the digital workplace. We will discuss the current trends as well as share case studies of successful digital workplace implementations.

Takeaways:

  1. Highly skilled employees will demand a mobile and efficient workplace
  2. Keeping these skilled employees fully engaged and passionate about your company is critical to achieving the desired digital transformation
 

11:15 am - 11:40 am

Executive Exchange

 

Share:

Think Tank

Creating a Health System that works for Consumers

This session will explore how health systems moving towards value-based care must transform how consumers access care, navigate the health system and their care plan, and pay for care.  Mount Sinai will discuss the digital touch points that the system is creating, including SMS-based innovations, web/mobile web/and native mobile apps, and voice-based interactions with smart devices like Alexa and Siri.  They will also highlight how consumer centricity does not need to be a cost center for a health system but can indeed be a profit center by driving down the cost to care for and serve a health system's customer base. 

Takeaways:

  1. Consumers expect their interactions in healthcare needs to be as simple and convenient as their interactions with other B2C industries like retail, travel, and entertainment 
  2. The most significant opportunity exists for ambulatory patients as they attempt to access, navigate, and pay for healthcare 
  3.  Done well, these innovations can improve patient satisfaction and create a more loyal consumer while lowering the cost to care for and the cost to serve patients

Presented by:

David Kerwar, Chief Product Officer & Head of Consumer Digital Innovations, Mount Sinai Health System View details

 
 

Think Tank

The Birth of Digital Twins

In the near future, it is predicted that digital twins or the digital representation of a real-world system will exist for billions of different things. The implication of digital twins will be base-line and simple at first, but as developments take place, digital twins will improve their ability to collect and present the right data and apply the right analytics in order to respond effectively and efficiently.

Takeaways:

  1. Understanding the opportunity for digital twins in your organization and how to implement them
  2. How digital twins create more dynamic processes for an organization's business model
  3. Covering the business implications of digital twins for your organization
 

11:45 am - 12:10 pm

Executive Exchange

 

Share:

Thought Leadership

Digital Transformation - Architecting Your Digital Edge

The digital economy is forcing enterprises to transform how they connect customers, partners, employees and operations. Today's market leaders credit their speed and business advantages to their digital platform. Equinix will discuss how an Interconnection Oriented Architecture (IOA(TM)) can redefine the digital edge, providing competitive advantage in today's market. By outlining the four key use cases that all enterprises need to solve for digital, Equinix will provide a roadmap for building a digital ready architecture.

Sponsored by:

Equinix View details

 
 
 

12:15 pm - 12:40 pm

Executive Exchange

 

Innovation Partner Showcase

A brief, but compelling review of three new innovative technologies supporting digital transformation.

 

12:40 pm - 1:50 pm

Working Lunch & Panel

The Revitalizing Change in the Role of the CIO

A CIO's role, goals and objectives have drastically changed over the years as most CIOs supervise teams and units beyond their IT department. Because of these changes in responsibilities, a CIO's success is measured in greater business metrics. As a result, the role of a CIO has become both more attractive and more demanding.

Takeaways:

  1. What are the significant changes regarding the role of the CIO?
  2. How to keep up with the changing requirements
  3. How to properly measure a CIO's success

Moderated by:

Anthony Rajkumar, Chief Administrative Officer, American Academic Health System

 

Panelists:

Nick Szymanski, CIO, Richmond University Medical Center

 

Kimberly Noel, Deputy Chief Medical Information Officer & Telehealth Director, Stony Brook Medicine View details

 
 

Jim Hopwood, CFO, Adeptus Health

 

Robert Sumter, CIO, Cook County Health & Hospital System

 
 

1:55 pm - 2:20 pm

Executive Exchange

 

Executive Boardroom

Driving Digital Transformation: Proactive Path vs. Reactive Response

Shakespeare wrote that we should be afraid of greatness as "some are born great, some achieve greatness and some have greatness thrust upon them". This is true today as well for CIOs and CISOs. Digital transformation will happen, the only question being will the CIO drive it or will it be thrust upon them. We will discuss how to be a proactive voice in driving your company's digital transformation journey instead of waiting and responding to the voice of others.

Takeaways:

  1. Digital transformation is happening with or without our actions
  2. The most successful CIOs will drive this transformation from a proactive point of view instead of reacting to internal and external voices
 

2:25 pm - 2:50 pm

Executive Exchange

 

Think Tank

Big Data Analytics - A Fundamental Shift

We have moved from an information-poor to an information-rich society. Practically unlimited availability of data, computing, networking and socio-mobile connectivity are fundamentally altering our world. In particular, they are enabling businesses to become more effective and efficient by using big data analytics - collecting all relevant data and automating their processing to drive decision making. This represents a fundamental shift from traditional business analytics, where limited amount of structured data is batch-processed to produce standard Business Intelligence reports. We will assess the current state of big data analytics, technology and business trends, and their enormous implications to the future of all businesses.

Takeaways:

  1. How Big Data analytics is different from traditional business analytics
  2. What businesses are getting out of Big Data analytics
  3. Why Big Data analytics will become critical to every business

Presented by:

Sherri Adame, Chief Customer/Reference Data Officer, Cigna View details

 
 

Think Tank

Immersive Experiences in Healthcare

Virtual reality (VR), augmented reality (AR) and mixed reality (MR) are changing the way in which people perceive the digital world. This perception change and interaction experience presents unique opportunities for the immersive user experience in the healthcare industry. 

Takeaways:

  1. Discuss the shift from individual devices that have separated user interface technologies to a multichannel experience
  2. Discuss how immersive technologies provide benefits such as use, scalability, and new types experiences your organization, patients and employees.
  3. Learn more about the challenges facing the immersive technologies implications
 

2:55 pm - 3:20 pm

Executive Exchange

 

Executive Boardroom

Enhancing Your Edge

Edge computing is computing topology in which the content collection and delivery are placed closer to their endpoints. The goal of edge computing is to keep the traffic and processing local to eliminate delays and reduce traffic. Currently, edge computing is being driven by IoT and requires processing to be close to the end rather than on a centralized cloud server. However, rather than creating brand new architecture, cloud computing and edge computing will evolve into centralized service executing on centralized servers, on-premise servers and on the edge devices themselves.

Takeaways:

  1. Review your organization's progress within edge computing.
  2. How to adapt centralized service execution.
  3. The future of edge computing and its potential capabilities
 

3:20 pm - 3:30 pm

Afternoon Networking Coffee Break

 

3:35 pm - 4:00 pm

Executive Exchange

 

Think Tank

The Latest in Blockchain

Entire industries are reshaped with the implementation of blockchain due to its promise to enable trust, provide transparency and reduce friction, as well as lowering costs and improving cash flow. Currently, financial institutions, governments and many other institutions have a centralized trust model that adds delays and friction costs to its transactions. Consumers are warmly welcoming blockchain and its ability to provide an alternative trust model and removing the need for central authorities in monitoring transactions.

Takeaways:

  1. Cover the latest advancements in blockchain implementations
  2. Reasons why it is significant to at least begin evaluating blockchain even if you're not looking to implement it immediately
  3. What roadblocks your organization may run into with blockchain implementation

Presented by:

Vikrant Arora, CISO, Hospital For Special Surgery View details

 
 

Think Tank

How Machine Learning is Affecting the Revenue Cycle

Hospitals and other healthcare providers are constantly dealing with revenue challenges due to the high number of transactions, appointment no-shows, resource authorizations and claims adjudication. If these experiences sound familiar, it is time to explore the latest technology solutions such as machine learning, artificial intelligence and automation will positively impact the revenue cycles.

Takeaways:

  1. Cover the difference between real and best practices
  2. Applying technology solutions to combat revenue challenges
  3. Using machine learning and artificial intelligence for increased efficiency and reduced cost
 

4:05 pm - 4:30 pm

Executive Exchange

 

Executive Boardroom

Navigating Security & Risk in a Changing IT Landscape

Agile, DevOps, containers, microservices and The Cloud are all seeing increased adoption across the enterprise. But, while there are valid business reasons to embrace these new models, there is potential risk in implementation. Is this change necessary? If so, how can this change be accommodated effectively, safely? This session will cover some common elements of the risk of change - and of not changing - and suggest approaches to minimize risk as you adopt these new technologies.

Takeaways:

  1. The IT Landscape will continue to change leading to new processes, new technologies and new "standard" ways of doing IT business
  2. This changing Landscape will present security challenges where you will need to balance the "pain of same" vs the "pain of change"
 

4:35 pm - 5:00 pm

Executive Exchange

 

Think Tank

Establishing Trust Through Digital Ethics & Privacy

With 2018's major hacks and breaches, people are becoming increasingly concerned about how organizations in both the public and private sector are using their information. More importantly, there is serious alarm as these organizations that are not proactively addressing these concerns. 

Takeaways:

  1. How to learn from others' security mistakes
  2. Cover the broader topic of digital ethics and the trust of your customers and employees
  3. What steps your organization can take to establish trust

Presented by:

Martin Howard, CIO, New York Proton Center View details

 
 

Think Tank

GDPR Causing Confusion with Cloud Technology

Security is and will continue to be an issue within cloud technology especially with recent regulations such as the General Data Protection Regulation (GDPR). Because of the advantages and opportunities of the cloud, organizations will likely rush into cloud technologies without being fully aware of the security risks. After GDPR came into effect, there is now an even greater responsibility on organizations to manage their data compliantly as they continue transformations towards the cloud. 

Takeaways: 

  1. How GDPR affects your organization's security and cloud services 
  2. Discuss the threats that cloud technologies present and how your organization may be more vulnerable 
  3. Regulations' impact on the future of cloud security

 

5:00 pm - 5:15 pm

What's the Next Stop On the Transformation Journey?

Our Governing Board will summarize the learnings from the day and discuss the path forward for building an ongoing community of CIOs, where common issues can be addressed and success stories can be shared.

Takeaways:

  1. Building an ongoing community with your peers can be an invaluable resource for tackling the digital transformation projects ahead of you
  2. Sharing stories of success (and failures) is not reserved to a one-day CIO Summit, but should be shared on a regular basis with your peers
 

5:15 pm - 6:30 pm

Summit Happy Hour