CIO Healthcare Summit | July 15, 2021 | New York, NY, USA

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Keynote Presentation

Visionary speaker presents to entire audience on key issues, challenges and business opportunities

Keynote Presentations give attending delegates the opportunity to hear from leading voices in the industry. These presentations feature relevant topics and issues aligned with the speaker's experience and expertise, selected by the speaker in concert with the summit's Content Committee." title="Keynote Presentations give attending delegates the opportunity to hear from leading voices in the industry. These presentations feature relevant topics and issues aligned with the speaker's experience and expertise, selected by the speaker in concert with the summit's Content Committee.

Executive Visions

Panel moderated by Master of Ceremonies and headed by four executives discussing critical business topics

Executive Visions sessions are panel discussions that enable in-depth exchanges on critical business topics. Led by a moderator, these sessions encourage attending executives to address industry challenges and gain insight through interaction with expert panel members." title="Executive Visions sessions are panel discussions that enable in-depth exchanges on critical business topics. Led by a moderator, these sessions encourage attending executives to address industry challenges and gain insight through interaction with expert panel members.

Thought Leadership

Solution provider-led session giving high-level overview of opportunities

Led by an executive from the vendor community, Thought Leadership sessions provide comprehensive overviews of current business concerns, offering strategies and solutions for success. This is a unique opportunity to access the perspective of a leading member of the vendor community." title="Led by an executive from the vendor community, Thought Leadership sessions provide comprehensive overviews of current business concerns, offering strategies and solutions for success. This is a unique opportunity to access the perspective of a leading member of the vendor community.

Think Tank

End user-led session in boardroom style, focusing on best practices

Think Tanks are interactive sessions that place delegates in lively discussion and debate. Sessions admit only 15-20 participants at a time to ensure an intimate environment in which delegates can engage each other and have their voices heard." title="Think Tanks are interactive sessions that place delegates in lively discussion and debate. Sessions admit only 15-20 participants at a time to ensure an intimate environment in which delegates can engage each other and have their voices heard.

Roundtable

Interactive session led by a moderator, focused on industry issue

Led by an industry analyst, expert or a member of the vendor community, Roundtables are open-forum sessions with strategic guidance. Attending delegates gather to collaborate on common issues and challenges within a format that allows them to get things done." title="Led by an industry analyst, expert or a member of the vendor community, Roundtables are open-forum sessions with strategic guidance. Attending delegates gather to collaborate on common issues and challenges within a format that allows them to get things done.

Case Study

Overview of recent project successes and failures

Case Studies allow attending executives to hear compelling stories about implementations and projects, emphasizing best practices and lessons learned. Presentations are immediately followed by Q&A sessions." title="Case Studies allow attending executives to hear compelling stories about implementations and projects, emphasizing best practices and lessons learned. Presentations are immediately followed by Q&A sessions.

Focus Group

Discussion of business drivers within a particular industry area

Focus Groups allow executives to discuss business drivers within particular industry areas. These sessions allow attendees to isolate specific issues and work through them. Presentations last 15-20 minutes and are followed by Q&A sessions." title="Focus Groups allow executives to discuss business drivers within particular industry areas. These sessions allow attendees to isolate specific issues and work through them. Presentations last 15-20 minutes and are followed by Q&A sessions.

Analyst Q&A Session

Moderator-led coverage of the latest industry research

Q&A sessions cover the latest industry research, allowing attendees to gain insight on topics of interest through questions directed to a leading industry analyst." title="Q&A sessions cover the latest industry research, allowing attendees to gain insight on topics of interest through questions directed to a leading industry analyst.

Vendor Showcase

Several brief, pointed overviews of the newest solutions and services

Taking the form of three 10-minute elevator pitches by attending vendors, these sessions provide a concise and pointed overview of the latest solutions and services aligned with attendee needs and preferences." title="Taking the form of three 10-minute elevator pitches by attending vendors, these sessions provide a concise and pointed overview of the latest solutions and services aligned with attendee needs and preferences.

Executive Exchange

Pre-determined, one-on-one interaction revolving around solutions of interest

Executive Exchanges offer one-on-one interaction between executives and vendors. This is an opportunity for both parties to make key business contacts, ask direct questions and get the answers they need. Session content is prearranged and based on mutual interest." title="Executive Exchanges offer one-on-one interaction between executives and vendors. This is an opportunity for both parties to make key business contacts, ask direct questions and get the answers they need. Session content is prearranged and based on mutual interest.

Open Forum Luncheon

Informal discussions on pre-determined topics

Led by a moderator, Open Forum Luncheons offer attendees informal, yet focused discussions on current industry topics and trends over lunch." title="Led by a moderator, Open Forum Luncheons offer attendees informal, yet focused discussions on current industry topics and trends over lunch.

Networking Session

Unique activities at once relaxing, enjoyable and productive

Networking opportunities take various unique forms, merging enjoyable and relaxing activities with an environment conducive to in-depth conversation. These gatherings allow attendees to wind down between sessions and one-on-one meetings, while still furthering discussions and being productive." title="Networking opportunities take various unique forms, merging enjoyable and relaxing activities with an environment conducive to in-depth conversation. These gatherings allow attendees to wind down between sessions and one-on-one meetings, while still furthering discussions and being productive.

 

Thursday, July 15, 2021 - CIO Healthcare Summit

9:15 am - 9:30 am

Welcome Registration & Opening Remarks

 

9:30 am - 10:10 am

Keynote

COVID 19 รข?" Have we found our best footing yet?

For years experts predicted a flu-related pandemic that would surpass the influenza pandemic of 1918, which killed more people than the Great War (WW1). We are all still experiencing after effects from the pandemic crisis this year. We had to fast tract tele medicine projects and are witnessing an increase in malware and ransomware campaigns directed at healthcare sites, including last year's U.S. Health and Human Services Department, which suffered an attack on its computer system. IAM has grown from attacks like Solar Winds

Takeaways:

  • Calculating ROI on Technology
  • Rapid deployment
  • Cybersecurity challenges

 

10:10 am - 10:30 am

Executive Exchange

 

Thought Leadership

Advancing Innovation in Uncertain Times

While Covid-19 has imposed a new normal on security work practices, the tech world is attempting business as usual, with practitioners trying to harness the latest advances to protect their organizations and find new ways to drive business innovation. Like everything, security, technology, and tactics to manage have evolved over the last decade. How are organizations successfully managing their multi-cloud environments in the face of change? 

Key Takeaways:

  • How are organizations successfully harnessing creativity in the face of change?
  • Explore the ways CISOs and technology executives are reimagining and identifying new opportunities in parallel and new markets 
  • Learn how your organization can use similar tactics to identify market trends and generate new revenue streams

 

10:30 am - 10:50 am

Executive Exchange

 

Think Tank

The Expansion of Telehealth

Telehealth services are offered by a wide array of doctors, health systems and medical specialties. A senior citizen recovering in post-acute care, for example, can receive an on-camera consultation without the physical and financial toll of travel. The benefits will become more and more evident as more insurers move to cover telehealth consultations. Such exchanges will increasingly go beyond a patient's typical providers to encompass a wide range of care needs. This will be pivotal for people in outlying or underserved areas who require the care of a specialist.

Think Tank

Interoperability

One of the most significant requirements to provide high-quality care also is one of the most difficult to achieve true interoperability between healthcare providers, systems, technology and the information each of needs in order to achieve their respective goals. Interoperability is a problem throughout healthcare as disparate vendors, complex processes and clinical standards create tremendous barriers to delivering improved patient experiences and better outcomes. Lack of interoperability is perhaps the largest contributor to medical errors, the 3rd leading cause of death in the US 

Takeaways: 

  • How do we maintain security and privacy while sharing information
  • How do we develop efficient and usable solutions instead of waiting for regulations, vendors, etc.
  • What are the characteristics of a cost effective infrastructure 
  • What are key best practices and examples of success
  • Is there an ROI model for investment in interoperability
  • What is needed beyond the EHR? EPIC is now using? CHR? comprehensive health record. Is this the right path
  • What are key best practices and examples of success

 

10:50 am - 11:10 am

Executive Exchange

 

Executive Boardroom

Ransomware Becomes Deadly

The miniaturization of electronic gadgets, the IoT (Internet of Things) and the economization of tech production has enabled consumers to a wealth of information. That also means that bad actors also have new and ever increasing access to that data as well. This session dives into how ransomware will impact each of our organizations this year and how it has gone from being an expensive annoyance to something that can be deadly depending on your industry. 

Key Takeaways:

  • Learn how to better defend against ransomware 
  • How to mitigate damage once targeted and quickly implement defense strategies
  • Explore how cloud storage can provide data protection with more flexible recovery options

Executive Boardroom

The most promising security and data solutions, who is providing them on the east coast, and what is the most successful way implement them?

Join (company) to discuss operational models and the key to operational excellence 

Key Takeaways: 

  • Explore and discuss the most serious cyber threats and the very latest prevention strategies and practices - understanding the enemy and their long game! 
  • Discuss proven, practical steps peers have taken to minimize risk in today's cloud/multicloud world 
  • Threats are growing in scope and sophistication - learn the top three solutions to quickly identify threats and stay secure

 

11:10 am - 11:30 am

Executive Exchange

 

Fireside Chat

"Once considered a complementary mode of care, during the COVID crisis and continuing after, telehealth has and will become essential. Clinicians and IT teams -regardless of location or specialty - are scaling up virtual care offerings to conserve supplies, reduce exposure to their patients and deliver future patient oversight and preventative care and monitoring." 

In this session we will cover: 

  • What is the difference between Telemedicine and Telehealth? 
  • How does the telehealth service differ for In-patient, Out-patient and Ambulatory Care? 
  • Patient Security, Privacy and Compliance Requirements (HIPAA, OCR, CMS, HHS) What are some of the solutions? 
  • Telehealth Etiquette Overview.

Fireside Chat

Scaling the Internal Customer Journey: From Survive to Thrive

The office dynamic continues to evolve. Working from home, office, or even hybrid brings unique and complicated challenges for every organization. In this session we examine what it takes to build the optimal customer journey in 2021 and beyond. With the internal experience being more important than ever before, hear what is working and what to avoid all the while scaling your business for the future. 

Key Takeaways: 

  • What is the experience we are presenting to our internal customers and how can that change the way your business interacts with their customers? 
  • What does your internal customer journey look like today and how can you scale that for a structure where you can not only survive but thrive going forward? 
  • What are the three core principles that will enhance the optimal customer journey...and will you agree?!

 

11:30 am - 11:50 am

Executive Exchange

 

Executive Boardroom

Why old-school CISO principles still rule - how do you protect what's outside the firewall?

This session discusses the challenges and draws upon information rights management, also known as enterprise rights management. This typically uses encryption, rights policies, full auditing, and other security tools to protect sensitive information. Information rights management tools protect "who, what and when" policies for documents

Key Takeaways:

  • Evaluate the possible 'band aids' that were implemented in the rush of Covid-19 and looking at the requirements and enablement of taking business to a true cloud-based platform 
  • How IT teams can ensure their support and communications are secure - everywhere 
  • Strategies to address gaps in firewall resilience plans

Executive Boardroom

IoT Paired with a Remote Workforce Can Spell Disaster... But You can Turn it to Your Advantage

IoT devices permeate the most intimate aspects of our everyday lives. Now more than ever we must address the risks associated with these always on, always connected devices! On one hand, that's exciting, but when that starts to touch your network with your work from home staff, that is another issue all together. In this session, we will learn how IoT have caused issues with businesses but also how they have turned that to their advantage and made their connected workforce more efficient and effective. 

Key Takeaways:

  • Discover what tech changes organizations have made to enable worker productivity through the crisis 
  • Explore and compare whether your business is still in tactical mode, or is focus shifting to longer term 
  • Where are the stresses on IT and the security risks, and are you coping with behavioral change?

 

11:50 am - 12:10 pm

Executive Exchange

 

Think Tank (Debate)

Digital Medicine and Digital Exhaust

Digital medicine is now medicine and every health system is in the digital business. AI and telemedicine are creating greater efficiencies for patients and the data generated creates opportunities and carries risk.

Think Tank (Debate)

Creating a Virtual Care Program For Complex Populations

While telehealth, remote monitoring and other virtual health modalities have seen significant growth in recent years, the COVID-19 pandemic has supercharged that growth. Providers and patients alike see it as a way to deliver necessary care while helping to protect the safety of both sides. Nevertheless, creating a virtual health program for populations with complex needs requires organizations to take a more flexible and expansive approach to meet patients where they are. This conversation will explore best practices and challenges from the lens of those on the front lines of building such programs. 

Takeaways:

  • What are the various modalities available to deploy virtual care, and the benefits and challenges of each
  • What are the needs of individuals with complex medical and behavioral issues, and how they can be addressed through virtual care options?
  • How should social determinants be taken into account when deploying a virtual care program?

 

12:10 pm - 12:30 pm

Executive Exchange

 

Executive Boardroom

Cloud-based Threats are Multiplying at an Alarming Rate

As the cloud migration continues, securing data and critical infrastructure is going to require new approaches. Organizations have struggled to maintain control of critical data and ensure real-time threat intelligence, giving cloud-based threats the ability to multiply. Data buckets being misconfigured, or inadequately secured increases the risk of a breach. Being able to manually manage security for large web application infrastructures has become a thing of the past. As such, organizations are being pushed to reevaluate their approach to web application security. 

Key Takeaways:

  • The drumbeat to implement critical infrastruture just keeps getting louder. What are the top 3 CISO tips to avoid certain failure? 
  • Versioning explained..and does it protect your data?

Executive Boardroom

Accelerating Cloud Migration while Minimizing Risk

Most organizations struggle with competing priorities of risk management, compliance, cost, and user experience; all while working to manage the long tail of legacy systems, including legacy identity & access management solutions when it comes to cloud migration. Find out how to drive successful digital transformation with a comprehensive digital identity solution that helps you balance security and user experience while supporting a non-disruptive migration 

Key Takeaways: 

  • How can your organization measure cost savings from a move to a broader cloud strategy? 
  • In what ways can the implementation of cloud platforms maximize data center performance while reducing capital expenditures? 
  • Explore ways to determine which assets can be retired from your architecture with a move to the hybrid cloud

 

12:30 pm - 12:50 pm

Executive Exchange

 

Think Tank

Accelerating Transformation Through Crisis

In this interactive presentation we will explore how crisis like COVID-19 can help to accelerate transformation. Drawing on real-world examples from Wiley as well as other companies across multiple industries we will look at short- and long-term transformation opportunities. This talk will also draw on the experience of remote-first companies to examine the future of work in a post-COVID world. 

Key takeaways: 

  • Learn from other companies about how they have responded to the COVID-19 crisis. Key challenges and how they were addressed. 
  • Look at how crisis such as COVID-19 can accelerate transformation. 
  • Examine learnings from remote-first companies to envision options for the future of the workplace.

Think Tank

How Deep and Shallow Learning can Work Together to Create Cost Savings

How deep and shallow learning can work together to create cost savings Applying artificial intelligence to patient data enables efficiencies and better outcomes for its Medicaid patients. For all the hype and excited pronouncements about the impacts it can have driving healthcare efficiencies, artificial intelligence is still not deployed as widely (or wisely) as it could be.But many health systems are working in earnest to roll out AI-driven analytics projects - even if their particular payoff isn't quite yet in sight - with the understanding that the technology is evolving at a dizzying pace, and big improvements could be just around the corner. 

Takeaways:

  • Potential for AI and machine learning for better population health outcomes
  • Utilizing shallow learning - gain similarly useful insights from smaller data sets with less heavy lifting than we are using with deep learning
  • Predicting hospitalization, emergency room use, or predicting high-cost patients versus low-cost patients
  • Predicting the risk for the populations we are managing.

 

12:50 pm - 1:00 pm

Closing Remarks