CIO Healthcare Summit | Jul 15, 2020 | Virtual Summit - Real-time Online Conversations

session


Share:

Increasing Customer Value with RPA (Robotics Process Automation)

Think Tank - 11:15 am - 11:35 am

CIOs are turning to an emerging technology practice called robotic process automation (RPA) to streamline enterprise operations and reduce costs. With RPA, businesses can automate mundane rules-based business processes, enabling business users to devote more time to serving customers or other higher-value work. Looking at HCSC's Intelligent Automation will illustrate how this is possible. 

Takeaways: 

  1. What is Robotics Process Automation (RPA)
  2. What are the benefits and pitfalls of RPA
  3. What enterprise models/companies are successfully using RPA

Presented by:

Jim Petrassi, CTO, Blue Cross Blue Shield of Illinois View details